Terms of Service

PrimeStack provides web design, development, and related digital services as outlined in individual project proposals and agreements. The scope, timeline, and deliverables for each project are defined in the specific agreement between PrimeStack and the client.

We reserve the right to subcontract portions of work to qualified third parties where necessary, while maintaining responsibility for the quality of all deliverables.

All projects begin upon mutual agreement of scope, timeline, and pricing as outlined in a project proposal. A signed agreement and any applicable deposit must be received before work commences.

Changes to project scope after the agreement is signed may result in adjustments to the timeline and cost. Any such changes will be documented and agreed upon by both parties before implementation.

Payment terms are specified in individual project agreements. Unless otherwise stated, a deposit is required before work begins, with remaining payments due according to the milestone schedule outlined in the agreement.

Invoices are due within 14 days of issue unless otherwise agreed. We reserve the right to pause work on projects with outstanding balances exceeding 30 days.

Upon full payment, the client receives ownership of all custom design and code created specifically for their project. This does not include pre-existing frameworks, libraries, or tools used in development, which remain under their respective licences.

PrimeStack retains the right to display completed work in our portfolio and marketing materials unless a non-disclosure agreement is in place.

Clients are responsible for providing all necessary content, assets, and feedback in a timely manner. Delays in providing materials may result in corresponding delays to the project timeline.

Clients must ensure that all content and materials provided to us do not infringe on any third-party intellectual property rights.

We warrant that all work will be performed in a professional manner consistent with industry standards. We will correct any defects in our work identified within 30 days of project delivery at no additional cost.

PrimeStack shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or deliverables. Our total liability shall not exceed the total amount paid by the client for the specific project in question.

Either party may terminate a project agreement with 14 days written notice. In the event of termination, the client is responsible for payment for all work completed up to the termination date.

Any deposits paid are non-refundable once work has commenced, as they cover initial planning, research, and resource allocation.

Both parties agree to keep confidential any proprietary information shared during the course of the project. This obligation survives the termination of the agreement.

By using the PrimeStack website, you agree not to misuse the site or its content. All content on this website, including text, graphics, and code, is the property of PrimeStack and protected by applicable intellectual property laws.

We make no guarantees about the continuous availability of our website and reserve the right to modify or discontinue any part of it at any time.

We may update these terms from time to time. Changes take effect upon posting to this page. Continued use of our services or website after changes are posted constitutes acceptance of the updated terms.

If you have questions about these terms or need clarification on any point, please reach out to us through our contact page.